Getting an invoice

You don’t get an invoice automatically after paying yet. You request one by e-mail, at help@eventinfo.pro.

What to put in your e-mail

That way the invoice can be right first time:

  • the name of the invitation and its reference number (in your dashboard, after Ref.);
  • your company name, or your own name for a private purchase;
  • the billing address;
  • your VAT number, if you want it on the invoice.

Bought a credit bundle? Mention the date of purchase.

Company details in your account

Under Account details you can also fill in company details such as a VAT number. Invoices aren’t generated from those yet, so do include the details in your e-mail.

You already have proof of payment. Mollie’s confirmation, or the line on your bank or card statement, shows that you paid. For business bookkeeping you’ll usually still need an invoice.

Next step: How long does my invitation stay online?

Last updated: October 23, 2026