The Add to calendar or Directions button doesn't work

The cause is almost always in Change details: the button is switched off, or the date, time or location is missing. Go through the points below.

1. The button is switched off

In your dashboard, open the menu (three dots) next to the invitation and choose Change details. Tick Enable calendar and Enable navigation, then click Save settings.

The Change details window with name, date, time, location and the checkboxes for the buttons
This is where you switch the buttons on and fill in date, time and location.

2. The time is missing

Without a time, Add to calendar puts the event in your guests’ calendars at 00:00. Fill in the start time under Time.

3. The address wasn’t picked properly

Directions uses whatever is in Location. If that field is empty or only says something like “at our place”, the map app can’t find it. Type the address and pick a suggestion from the list that appears.

4. You’re viewing it inside an app

If you open the link from Instagram or Facebook, for example, it opens in that app’s built-in browser, where saving to a calendar sometimes fails. Open the link in your regular browser.

Changing the date or time? Guests who already saved the event in their calendar won’t see the change automatically. Let them know.

More about these buttons: Turn on the Add to calendar button and Turn on the Directions button.

Last updated: October 23, 2026

Troubleshooting