Which e-mails do you get from Eventinfo.pro?

Eventinfo.pro only sends you e-mails about your own account and invitations, plus the newsletter if you want it. They come from service@eventinfo.pro, with Eventinfo.pro as the sender name, in the language you use the app in.

While creating and sharing

  • Welcome, straight after you create your account.
  • Your invitation itself, as a designed e-mail. It arrives automatically once, the first time you click Next in the builder. Later you can request it again with Send me the e-mail (Forward the invitation yourself).
  • Images and the QR code, only when you ask for them. Those e-mails also explain which format is for what and the minimum print size of the QR code.

When you pay

  • Payment confirmation after activating an invitation, with the amount and payment details (Activating your invitation).
  • Credits added if you bought a bundle.

Invoices don’t come by e-mail: you create them yourself in your dashboard (Creating an invoice).

When guests reply

For every new RSVP and every new guestbook message, the person who created the invitation gets a notification. It includes the name of the invitation, so you can see what it’s about. Reply to the notification and your e-mail goes straight to the guest. You can switch notifications off with a checkbox on the Account page (Newsletter and notifications).

About your account

Reminders

Started a payment that wasn’t completed, or has an invitation sat unfinished in your dashboard for a day or more? You’ll get one reminder about it. There’s an unsubscribe link at the bottom (Turning off reminders and other e-mails).

The e-mail to your guests is different. When you send the invitation through Eventinfo.pro, guests see your name as the sender. The address behind it is noreply@eventinfo.pro, but replies come to you.

Next step: Turning off reminders and other e-mails

Last updated: November 11, 2026